Privacy and Policy
Privacy Policy
Last updated: [4th Sep 2026]
Sranangtaste("we," "us," or "our") operates https://kassa.sranangtaste.com/ and uses WhatsApp Business messaging to communicate with customers. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.
1. Who We Are
Business name: Sranangtaste
2. Information We Collect
When you interact with us — including through our website, point-of-sale system, or WhatsApp — we may collect:
- Contact information: name, phone number, email address
- Order and transaction information: items purchased, order history, payment status (not full payment card details)
- WhatsApp messages: the content of messages you send us, message metadata (timestamps, delivery/read status), and your WhatsApp phone number
- Technical information: IP address, browser type, device information, when you visit our website
3. How We Use Your Information
We use the information we collect to:
- Send order confirmations, delivery updates, and receipts via WhatsApp
- Respond to customer service inquiries
- Send appointment reminders or account notifications (using pre-approved WhatsApp message templates)
- Improve our products, services, and website
- Comply with legal and tax obligations
We do not sell your personal information to third parties.
4. WhatsApp and Meta
We use the WhatsApp Business Platform, provided by Meta Platforms, Inc., to send and receive messages. When you message us on WhatsApp, your message content and phone number are processed by Meta in accordance with Meta's Privacy Policy as well as this policy. Meta acts as our data processor for message delivery.
You can stop receiving WhatsApp messages from us at any time by replying STOP or blocking our business number.
5. Data Sharing
We may share your information with:
- Service providers who help us operate our business (e.g., our Odoo hosting provider, payment processors, delivery partners), under confidentiality obligations
- Meta/WhatsApp, solely to deliver messages as described above
- Legal authorities, if required by law, court order, or to protect our legal rights
6. Data Retention
We retain your information for as long as necessary to fulfill the purposes described in this policy, or as required by law (for example, tax and accounting records).
7. Your Rights
Depending on your location, you may have the right to:
- Request access to the personal information we hold about you
- Request correction or deletion of your information
- Object to or restrict certain processing
- Withdraw consent for marketing messages at any time
8. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.
9. Children's Privacy
Our services are not directed at children under 16, and we do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent changes. Continued use of our services after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your data, contact us at: